Senior Program Operations Coordinator

Program Coordination

• Serve as the primary operational liaison to the Lead Program Manager.
• Coordinate activities between construction sites, factory operations, and program leadership.
• Manage day-to-day equipment logistics, including ship dates, deliveries, and status changes.
• Identify risks, dependencies, and process improvements, and bring them to leadership early.

Data, Tracking & Reporting

• Own the program's equipment tracking tools (Excel-based), keeping them accurate and validated every day.
• Collect and verify updates from project managers, factory teams, and field contacts.
• Build recurring reports and dashboards that leadership uses to make decisions.
• Spot trends that affect forecasting, resource planning, and issue resolution.

Communication & Documentation

• Drive closed-loop communication so every request has an owner and gets a resolution.
• Manage the routing and tracking of Authorization to Ship (A2S) forms and related documentation.
• Schedule and document stakeholder meetings, action items, and program updates.
• Represent UGT alongside the Program Manager in cross-functional and leadership meetings.

Onsite & Field Support

• Work onsite in the Chicago area 2-3 days per week, or as requested.
• Make periodic visits to construction or client sites to validate field data and resolve logistics issues.

• 5+ years in program coordination, operations coordination, project support, or senior executive/administrative support in a fast-paced environment.
• Exposure to construction, facilities, manufacturing, supply chain, or infrastructure projects is strongly preferred.
• Advanced Excel skills, including lookups, pivot tables, and clean tracker design. Power BI and SharePoint experience is a plus.
• You are organized and follow through; nothing falls through the cracks on your watch.
• Clear, confident written and verbal communication with everyone from field crews to executives.
• Comfort managing competing priorities and shifting timelines without losing accuracy.
• Reliable transportation and the ability to work onsite in the Chicago area and travel to sites as needed.
• U.S. work authorization required. Must pass a background check and drug screen.
• Bachelor's degree preferred, or equivalent experience.

• High-impact work on a program for a global leader in power and infrastructure.
• You work directly with client leadership, without layers of bureaucracy.
• Weekly pay, PTO, and benefits.
• Flexibility across remote, onsite, and field work.
• UGT is a woman-owned (WOSB) professional services firm headquartered in Charlotte, NC.