Senior Product Manager, AI Ordering Platform & CX
Listed on 2026-10-18
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Business
AI Business & Operations, Product Manager
McDonald’s is seeking a highly analytical Product Manager to own Archy, our conversational ordering platform. You will align data, customer and crew feedback, and restaurant observations to drive improvements in accuracy, reliability, and customer experience across global stores.
You’ll define KPIs, manage a performance backlog, and collaborate with Engineering, Analytics, and Operations to deliver scalable product changes that impact speed of service and satisfaction.
We have an opening for a Senior Product Manager, AI Ordering Platform & CX in Chicago, IL, United States within Management & Operations.
The Senior Product Manager, AI Ordering Platform & CX position in the Management & Operations field is open for applications.
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