Early Careers - Operations Analytics Intern

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This ten-week paid internship is located in Chicago, IL

Operations Performance Analyst Interns are responsible for actively participating in HCSC's formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Operations Performance Analyst Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs.

The Operations Performance Analyst Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.

• Own components of project work and deliverables with guidance from an assigned mentor and manager.
• Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
• Collaborate with cross-functional teams.
• Support departmental initiatives that improve business outcomes and the member and client experience.
• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
• Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

• Experience in tracking and organizing information is a strong plus.
• Experience in various desktop tools for tracking and managing information is a strong plus.
• Experience in leading work efforts, simple project management is a plus.
• Experience in preparing and reporting status is a plus.
• Demonstrated interpersonal skills including clear and concise verbal and written communication.
• Strong analytical and problem-solving skills.
• Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts.
• Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects.
• Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, SharePoint, etc.).

• Pursuing a bachelor's degree; rising senior with a major in information technology, information security, computer science, information technology, or information systems. Other majors may be considered.
• Graduation date between December 2027 and June 2028.
• Minimum cumulative GPA of 3.0/4.0.
• Available for the full duration of the 10-week program.
• Unrestricted authorization to work in the United States; sponsorship is not available for this role.

• Formal Intern Orientation to build business and industry acumen.
• Challenging real-world hands-on project.
• Weekly networking opportunities among interns and company leaders.
• Professional development workshops.
• Volunteer activities.

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At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance…