AI Transformation Analyst

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #Lifeat Real Chem  culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #Lifeat Real Chem .

Real Chemistry is seeking an AI Transformation Analyst to help reimagine how our business runs. You will join our transformation team, working alongside ambitious, supportive, and hard-working colleagues who always seek to do things better, faster, and smarter.

As an AI Transformation Analyst, you will play a pivotal role in mapping how work gets done today and designing how it should get done in an AI-enabled future. Starting with our General & Administrative (G&A) functions, including finance, accounting, operations, resource management, marketing, legal, and internal communications, you will document current-state processes and operating models, design future-state alternatives, and help bring them to life across several AI transformation initiatives.

You will also build the business case for each opportunity and prioritize initiatives based on the value they deliver. You will look holistically across people, processes, systems, and vendors to determine what should be automated or redesigned and which solution best fits each need, from a reusable AI skill to an end-to-end Copilot Cowork workflow or a coordinated team of AI agents.

This position reports to the Vice President, Strategy and Revenue Analytics.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs.

• Map current-state processes: Lead process discovery with G&A stakeholders across finance, accounting, operations, resource management, marketing, legal, internal communications, and more to document how work gets done today, including handoffs, systems, data flows, vendors, pain points, and the time and cost behind each step.
• Design future-state operating models: Translate current-state findings into practical future-state designs that rethink roles, responsibilities, governance, and ways of working, rather than simply digitizing today’s processes.
• Identify and prioritize automation opportunities: Assess where AI and automation can eliminate, streamline, or augment manual work, build business cases that size the impact, and shape a prioritized transformation roadmap.
• Match the right solution to the problem: Determine the right fit for each need, whether a reusable AI skill, a Copilot Cowork workflow, a coordinated swarm of AI agents, an enhancement to an existing system, or a process change with no new technology at all, and partner with technical teams to pilot and scale solutions.
• Get more from current automations: Inventory and assess the automations and tools already in place, identify gaps and redundancies, and recommend how to extract more value from existing investments.
• Rethink sourcing and vendors: Analyze what we outsource versus perform in-house, assess vendor fit and cost,…