×
Register Here to Apply for Jobs or Post Jobs. X

Senior WFM Analyst: Forecasting & Data-Driven Call Center

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: ATI Health
Full Time position
Listed on 2026-10-20
Job specializations:
  • Business
    Data Analyst, Business Intelligence, Business Analyst
Salary/Wage Range or Industry Benchmark: 70000 - 78000 USD Yearly USD 70000.00 78000.00 YEAR
Job Description & How to Apply Below
A healthcare services provider in Downers Grove, IL is seeking a highly skilled Senior Workforce Management Analyst. This role is crucial for owning forecasting, capacity planning, and reporting for contact center operations. The ideal candidate will have over 4 years of experience and strong SQL expertise. Responsibilities include analyzing KPIs, developing self-service dashboards, and optimizing staffing. Join us to improve service levels and deliver exceptional patient care.
This is a strong role to take on the Senior WFM Analyst:
Forecasting & Data-Driven Call Center role at ATI Health. For the Senior WFM Analyst:
Forecasting & Data-Driven Call Center position at ATI Health, we are reviewing applications now. Step into the Senior WFM Analyst:
Forecasting & Data-Driven Call Center role at ATI Health in Downers Grove, IL, United States and grow with us.
Position Requirements
10+ Years work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)
0
200
Filters
Education Level
Experience Level (years)
Posted in last:
Salary