Forward Deployed; Value Acceleration) Consultant

Position: Forward Deployed (Value Acceleration) Consultant
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The Forward Deployed (Value Acceleration) Consultant — Life Sciences AI sits at the intersection of customer engagement and AI-native platform delivery. This role is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using Agentforce and Life Sciences Cloud (LSC) platform capabilities — while owning the roadmap and feature lifecycle for scalable, reusable accelerators that drive measurable value for Life Sciences customers.

You will partner closely with Life Sciences customer-facing teams, engineering, GDC delivery resources, and design to transform manual, fragmented workflows in Pharma, Biotech, and Med Tech into automated, AI-native solutions. You are customer-obsessed, execution-focused, and driven by the challenge of building solutions at the speed and quality that regulated industries demand.

Responsibilities Roadmap and Solution Ownership
* Own the roadmap for Life Sciences process blueprints and AI-native accelerators, balancing strategic direction with near-term execution needs across the LSC portfolio
* Own the feature lifecycle for LS-specific blueprint components from discovery through launch and iteration
* Identify operational inefficiencies, manual processes, and automation opportunities across Life Sciences customer workflows — including HCP/HCO engagement, field force, clinical operations, and revenue cycle

Blueprint Design and Execution
* Partner with Life Sciences customer-facing leaders to map and analyze customer requirements for new AI-native solutions
* Build solution blueprints and workflow automations using current Agentforce and LSC platform capabilities
* Work directly with AI agents and prompting tools to design automated, enterprise-grade solutions appropriate for regulated Life Sciences environments
* Validate, test, and iterate blueprints for accuracy, consistency, and performance against LS customer acceptance criteria

Technical Specification and Delivery
* Translate high-level strategic goals and Life Sciences customer requirements into clear PRDs, user stories, and technical acceptance criteria
* Manage the product backlog, prioritize sprints, and drive consistent delivery using Agile methodologies
* Document solution architecture, demonstrations, and implementation guidelines — including Steel Thread validation in support of go-live readiness across Hub accounts

Customer and Market Research
* Conduct user interviews and quantitative analysis to understand Life Sciences customer pain points and identify accelerator opportunities
* Act as the voice of the LS customer within the Agentforce development process, feeding structured insights to Product Engineering and the Hub's product feedback loop Cross-Functional Collaboration
* Partner with Engineering and Design to ensure technical feasibility and intuitive user experiences for Life Sciences personas
* Provide structured feedback to Product Managers on feature…