Senior Technical Account Manager

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Senior Technical Account Manager Introduction to the team Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

The travel market never stands still. We unlock the power of Expedia Group for thousands of travel partners around the world and build the tools & technologies that help millions of travelers find the best accommodation, car hire, & flights for their next trip. We offer the opportunity to work with the brightest minds in the industry in an upbeat, collaborative and truly international work environment.

We are passionate about innovation, creative problem-solving and making sure we have fun while we’re doing it! As a Senior Technical Account Manager working within the Partner Success team, you will join a growing team delivering travel solutions for large partners. Working closely with business, product, and technology teams, you’ll be responsible for driving key initiatives to support the growth of Expedia Group.

Bring your experience, creativity, communication and collaboration skills and join us as we continue to reinvent travel. In this role you will:
Manage the product roadmap and technical aspects of Expedia Group’s relationship with strategic, enterprise partners, partnering with Commercial Account Managers to serve as the primary technical point of contact for a set of partners and to identify growing technical opportunities Define partner product strategy and own prioritization, execution, and delivery with UX, Development, and other stakeholders, contributing to the feature roadmap across B2B products and technology teams and extending product capabilities to grow the travel business through existing partnerships Serve as a technical expert on the platform, applying knowledge of the company’s full range of offerings to meet partner needs and design products that can be built with Expedia Group technology.

Use compelling rationale and the other party’s perspective to influence others, resolve deadlocks, and achieve favorable outcomes in negotiations Advocate for partners with business, product, and development teams within B2B and across Expedia Group Program manage roadmap initiative execution, monitoring progress against milestones, timelines, specifications, and requirements, and providing relevant updates to multiple stakeholders on progress and schedule changes while proactively managing risk and leading mitigation planning Build productive relationships with internal teams and external partners to drive feature delivery by supporting new partnership opportunities, from technical sales consultation to new partner implementations Assess bottlenecks in work processes to streamline workflows, using AI to automate…