Technical Program Manager - Pharmacy Care

The Technical Program Manager, Pharmacy Care owns the delivery of our largest and most complex pharmacy platform programs. This is a hands‑on technical delivery role for someone who can hold a multi-party, multi-phase implementation together: integration dependencies across organizations, contractual milestones with defined acceptance criteria, regulated launch requirements, and a phased rollout that moves from a controlled pilot all the way through government-program populations.

You will be the connective tissue between Product, Engineering, Design, Solutions, Data, Security, Compliance, Client Services, Service Delivery, and external partners. The work is equal parts technical fluency and program discipline. You need to be able to read an API specification, run the integration conversation on your own, and then convert what you heard into a plan, a dependency, or an escalation.

If a date is going to move, you know first and you say so early.

This program delivers a pharmacy-first digital member experience: medicine cabinet , claims and prior‑authorization visibility, real‑time price transparency, benefit and accumulator presentment, digital , document access, member notifications, an AI care assistant, and the partner integrations that power all of it.

Own the program end to end

Own delivery of a multi‑phase, enterprise‑scale platform implementation from mobilization and discovery through pilot, staged client rollout, and transition to ongoing operations.

Structure the program into work streams with clear owners, milestones, and exit criteria.

Build and maintain the integrated program plan: scope, milestones, critical path, dependencies, acceptance criteria, and readiness gates across every workstream.

Sequence phased rollout waves: internal pilot, shared pilot clients, standard commercial rollout, strategic accounts, and regulated and government‑program populations

Drive milestone attainment where milestones carry contractual acceptance criteria and commercial consequence. Know exactly what must be true for each gate to close.

Drive the technical integration

Coordinate delivery across the full integration surface: eligibility, identity and authentication, claims history, accumulators, formulary and medication data, real‑time pricing, prior‑authorization status and intake, document retrieval, event and webhook interfaces, notifications, and federated SSO connections.

Work with Engineering and Architecture on integration design, data mapping, identifier reconciliation across systems, environment strategy, and interface specifications covering authentication, schemas, idempotency, error handling, monitoring, and reconciliation.

Hold the line on data quality and interface readiness, real‑time versus batch trade‑offs, validation rigor, and what happens when bad data moves downstream fast.

Manage partner‑side technical dependencies rigorously: API documentation and sandbox access, file specifications and cadence, test data and credentials, environment provisioning, technical SMEs, and approvals. Track them, age them, and elevate with evidence before they become schedule impacts.

Run governance and quality

Establish and run program governance: meeting cadence, status reporting, RAID log, decision records, RASCI ownership across organizations, and executive‑level reporting that tells the truth concisely.

Own scope discipline. Distinguish clarification from expansion, route genuine change through a documented change‑control process and protect the committed timeline.

Partner with QA and Engineering to maintain a live quality and release‑readiness view: test coverage and execution, defect counts by…