Operations Lead

Our team works across several customers  Operations Lead builds and runs the systems that keep it sharp: who's working on what, what's at risk, what's next, and whether the business is healthy. You'll work directly with the founders and own how the company operates. This is a builder's role. Most of what you run, you'll design first.

Tractorbeam is an applied AI company in Chicago. We help large companies put AI to work on the things that actually run their business, and we're building the platform that makes it repeatable.

We're a small, senior team. Our customers include some of the largest firms in finance, healthcare and software. Every person we hire shapes how the company works.

• Run the operating rhythm: weekly reviews, project health, and quarterly planning
• Match customer demand to team capacity and plan hiring around it
• Own how work moves from first conversation to contract to delivery
• Build the models and dashboards we run the company on
• Run the back office: contracts, vendors, invoicing, compliance, recruiting, and onboarding
• Find bottlenecks and fix them with lightweight systems, using AI tools heavily along the way

• Have 2+ years in business operations, strategy, consulting, or technical program management, ideally at an early-stage startup
• Understand the numbers behind a growing business: pipeline, capacity, and margin
• Are strong in spreadsheets, with SQL or BI tools a plus
• Write clearly and can get engineers, customers, and founders aligned on the same plan
• Like building process that people actually use