Product Manager

Aduna is the Connector of networks
, bringing together leading telecom operators and technology partners to simplify global access to Network APIs. Through a single, unified platform, we enable businesses and developers to build more secure, seamless and innovative digital services.

We are looking for a Product Manager, Operating Services to own the evolution of the operational capabilities that power the Aduna platform.

In this role, you will define product strategy and requirements across Business Support Systems (BSS) and core platform operating services, including onboarding, routing, monitoring, platform dashboards, and other horizontal capabilities. You will work closely with Engineering, IT, Commercial teams, leadership, and third-party vendors to build a scalable, automated, and self‑service operating model that supports the next generation of Network APIs.

• Own the product direction of Aduna’s Business Support Systems, including customer and CSP onboarding, product catalog management, ordering, usage collection, billing inputs, and reconciliation.
• Drive the transition from manual and high‑touch operational processes toward scalable self‑service experiences.
• Own the roadmap and evolution of Telco Finder
  , Aduna’s routing intelligence capability that connects customer requests with the appropriate operator.
• Define and improve ASP Registration journeys, ensuring seamless onboarding and enablement experiences for customers and CSPs.
• Own product direction for platform monitoring, operational visibility, and reporting capabilities.
• Define and evolve internal and external platform dashboards, ensuring stakeholders have access to actionable insights.
• Lead product development for emerging operational capabilities such as consent management, compliance tooling, audit functions, and performance management.
• Translate business and operational needs into clear product requirements and roadmaps.
• Partner with Engineering, IT, Commercial, and Program Management teams to drive execution and remove blockers.
• Act as Aduna’s product counterpart for third‑party platform vendors, ensuring solutions align with Aduna’s operating model and business objectives.
• Support organizational change initiatives as Aduna continues its journey toward increased automation and scalability.

• Proven Product Management experience owning platform, infrastructure, operations, or enterprise software products.
• Strong technical fluency and the ability to work effectively with engineering teams and external technology vendors.
• Experience defining requirements and managing products delivered through third‑party platforms or vendors.
• Ability to operate across multiple domains and maintain a strategic view across interconnected systems.
• Strong understanding of product lifecycle management, systems integration, and operational workflows.
• Exceptional stakeholder management and communication skills.
• A proactive, ownership‑driven mindset with the ability to navigate ambiguity and drive cross‑functional initiatives.
• Experience leading change and influencing teams across organizational boundaries.
• Ability to work independently and thrive in a highly visible role with broad responsibility.

• Experience in telecommunications, platform operations, or Business Support Systems (BSS).
• Familiarity with multi‑tenant platform operating models.
• Knowledge of TM Forum standards, including TMF
  631, TMF
  632, and TMF
  936.
• Experience building operational dashboards and performance reporting frameworks.
• Understanding of API platforms, developer ecosystems, or marketplace‑based businesses.

• You thrive in complexity and enjoy solving cross‑functional challenges.
• You…