Sr. Product Manager, Embedded

WEX is a global leader in intelligent payment solutions — powering the B2B payment infrastructure behind the world’s largest travel platforms, financial institutions, fintechs, and mid-market enterprises. Our goal is to simplify the business of running a business for our customers and free them to spend more time, with less worry, on the things they love. We are on a journey to build a unified, world class user experience across our products and services and leverage customer driven innovation to power our growth and strategic initiatives.

As we lean into our mission to “simplify the business of running a business”, WEX is looking to simplify and reimagine experiences, starting from the customer perspective. We are looking for a Sr. Product Manager with strong technical fluency and payments expertise to own the execution and delivery of our embedded payments product roadmap — collaborating across the business with an emphasis on creating a simple, proactive and personalized experience.

In this role, you’ll learn the end-to-end customer experience by assisting and supporting the Product Management team on their strategic roadmap, working closely with engineering on payments APIs and infrastructure. You will do this through performing and developing the following competencies:

• Strategic Mindset:
  Seek to understand WEX’s corporate strategy, the competitive environment and market trends and how our products can create value
• Customer Obsessed:
  Deeply understand our customers’ needs through customer empathy, data and prioritize work
• Results Focused:
  Leverage data to understand how the product is performing and prioritize work
• Insights Driven:
  Use qualitative and quantitative insights to drive decisions, define experiments and prioritize roadmap
• Trusted Partner:
  Appreciate and comprehend different points of view and share information clearly and transparently with strong collaboration while knowing when to elevate
• Relevant Expertise:
  Brings a deep understanding of the market, applied technologies and domain expertise, with a curiosity and learning mindset

• Own the strategy, roadmap, discovery, and end-to-end delivery for an embedded payments product or core payment platform capability, translating customer and business problems into clear product priorities.
• Build a deep understanding of embedded payments customers, partners, market dynamics, and competitive offerings to identify opportunities and guide product decisions.
• Lead customer-centric discovery and translate insights into actionable product requirements, hypotheses, and prioritized roadmaps in partnership with engineering and cross-functional teams.
• Partner closely with engineering on payment APIs, platform capabilities, and architecture trade-offs to deliver scalable, technically sound product experiences.
• Lead product delivery with 1-2 Scrum teams, aligning teams around the problem to solve, sequencing work, and delivering value iteratively. The organization is working toward more stable, dedicated team assignments.
• Use qualitative and quantitative data to assess product performance, define success measures, inform prioritization, and evaluate customer adoption and business outcomes.
• Collaborate across product, engineering, analytics, UX, and relevant business partners to create a cohesive end-to-end customer experience across products and platforms.
• Identify opportunities to modernize payment infrastructure and close capability gaps, including opportunities that enable broader Corporate Payments and Mobility use cases.
• Use AI tools thoughtfully to improve productivity and explore product opportunities, applying critical judgment to validate outputs and avoid introducing unsupported or inappropriate solutions.
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