Product Manager, Glofox Operator

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!

We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.

We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.

We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally.

From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.

• Own the product direction and roadmap for the Glofox operator experience, balancing customer needs, product strategy, operational risk, and enterprise requirements.
• Observe real studio and gym workflows and speak directly with owners, operators, and front-desk staff to understand friction, workarounds, and the outcomes they need.
• Lead discovery and delivery for membership management, including plans, freezes, cancellations, transfers, and recurring dues.
• Improve bookings and scheduling workflows, including classes, appointments, facility, waitlists, and the settings those workflows depend on.
• Shape the Pro App experience so owners, managers, and staff can run their day from their phone with speed and confidence.
• Translate customer and business needs into clear product requirements, decisions, priorities, and acceptance criteria with engineering, design, and quality assurance.
• Plan and communicate responsible changes to live studios, including rollout, enablement, support readiness, monitoring, and rollback considerations where appropriate.
• Measure whether changes improve operational outcomes such as task completion, booking and membership accuracy, adoption, and reduced manual workarounds.
• Represent the voice of the operator inside ABC and explain tradeoffs clearly when the needs of boutique studios, gyms, franchises, and multi-location operators differ.

• Experience owning product work from problem framing and discovery through delivery, launch, and iteration.
• Experience delivering operational software, workflow-heavy SaaS, or products used by frontline or distributed teams.
• A practical understanding of membership, recurring billing, scheduling or booking, or another comparable operational domain.
• Experience with mobile or app-based products, or the ability to learn quickly what makes frontline mobile workflows work.
• Ability to work credibly with engineers and designers on APIs, systems of record, data consistency, and workflow behavior without needing to write production code.
• Strong customer discovery, prioritization, written communication, and stakeholder management skills.
• Ability to use qualitative feedback and product data to investigate a scenario, make a decision, and define measurable outcomes.
• A collaborative, curious, and accountable working style suited to an individual contributor role in a cross-functional product organization.

• Experience with fitness, wellness, hospitality, retail, or another multi-location or appointment-based operating environment.
• Experience shipping changes into environments where…