Senior Business Analyst

When our values align, there’s no limit to what we can achieve.
At Parexel, we all share the same goal - to improve the world’s health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we’re committed to making a difference.

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose – moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry leading innovation, With Heart®.

About the Role

We are seeking a Senior Business Analyst to join our team. As a Senior Business Analyst, you will drive strategic improvements across clinical research operations by analyzing complex business processes, gathering and translating stakeholder requirements, and designing solutions that enhance efficiency and compliance. This position plays a key role in process optimization, system implementation, requirements management, and operational transformation. You’ll collaborate with cross-functional teams across clinical operations, follow industry-standard methodologies, and contribute to strategic initiatives from planning through execution.

Responsibilities include leading comprehensive business analysis activities, conducting process improvement initiatives, designing solutions that meet business requirements, and mentoring team members. With diverse teams and continuous learning opportunities, the Senior Business Analyst can explore career paths and expand skills across clinical research operations and technology integration.

Key Responsibilities:

• Lead comprehensive analysis of business needs, processes, and workflows across clinical research functions

• Conduct thorough requirements gathering sessions with stakeholders at all levels and translate complex business needs into clear, detailed, and actionable requirements documentation

• Develop use cases, user stories, and functional specifications that accurately reflect business requirements and validate requirements with stakeholders to ensure completeness and accuracy

• Analyze current state business processes to identify inefficiencies and gaps, document existing workflows using process mapping techniques, and design future state processes that optimize efficiency, quality, and compliance

• Develop recommendations for process standardization and automation, perform cost-benefit analyses for proposed process changes, and measure and report on the effectiveness of implemented improvements

• Collaborate with technical teams to design solutions that meet business requirements and develop functional specifications and design documents for system implementations

• Support the development and execution of test plans and test cases, validate that implemented solutions meet business requirements and quality standards, and develop training materials and support documentation for end users

• Lead business analysis activities for medium to large-scale projects,…