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Gainsight CSP Playbooks Lead — Customer Ops & Lifecycle

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: OpenKrill
Full Time position
Listed on 2026-11-01
Job specializations:
  • Business
    CRM Systems & Management, Business Analyst, Change Management, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 99000 - 124000 USD Yearly USD 99000.00 124000.00 YEAR
Job Description & How to Apply Below

Alpha Sense is seeking a Customer Operations Manager to own the end-to-end build of Gainsight CSP playbooks, health rules, and handoff alerting logic. You will work across lifecycle marketing, CS, and Rev Ops to translate strategy into scalable CSP content, monitor performance, and ensure high-quality, well-documented configurations.

You will partner with Rev Ops/CS Ops on data models, CRM dependencies, and cross-system integrations while maintaining rigorous QA and documentation standards to

Our group is growing, and we are hiring a Gainsight CSP Playbooks Lead — Customer Ops & Lifecycle in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Gainsight CSP Playbooks Lead — Customer Ops & Lifecycle role in the description above.

We appreciate your interest in this position.

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