Annuity & Group Operations Consultant - Experienced Associate

Industry/Sector Insurance Specialism Operations Management Level Associate Job Description & Summary The Opportunity As a Life, Annuity & Group Benefits Operations Consultant - Experienced Associate you will help insurance clients improve how core operations, data, and technology support policy administration, claims, servicing, and broader business process design within our Advisory practice. As an Associate you will build knowledge through client support tasks, adapt to changing priorities, ask questions in a fast-paced environment, and contribute reliable work while developing your personal brand and technical skills.

In this role at PwC, you will contribute to operating model design, process improvement, data exchange and conversion work, and platform implementation support across life, annuity, and group benefits operations, with exposure to finance, actuarial, investments, reporting, book of business management, and conversion activities.

• Supporting client service activities across life, annuity, and group benefits operations
• Analyzing policy administration, claims, and servicing processes to identify process improvement opportunities
• Gathering and organizing operational data to support book of business reviews, conversions, and reporting activities
• Assisting in operating model design and process modeling for insurance operations modernization efforts
• Using digital tools and analytics to review service delivery models and identify root causes of process issues
• Contributing to data exchange and conversion work streams for cloud-based insurance platform implementations
• Reviewing customer feedback and service metrics to identify opportunities for better policyholder and distributor experiences
• Applying curiosity and problem solving to support operational efficiency, scalability, and execution support initiatives

• At least a Bachelor's degree
• At least 1 years of experience

• Preference for at least one of the following fields of study:
  Accounting, Actuarial Science, Analytics/Data Science, Biology/Biomedical Sciences, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Project/Technology Management, Psychology/Social Psychology, Risk Management/Insurance
• Demonstrating coursework or internship exposure in insurance operations
• Supporting policy administration, claims, or servicing workflows
• Analyzing business data to identify process improvement opportunities
• Utilizing customer service, communication, and teamwork in client support
• Applying curiosity when learning new tools, systems, and methods

Up to 60%

The salary range for this position is: $63,000 - $140,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus.

• medical
• dental
• vision
• 401k
• holiday pay
• vacation
• personal and family sick leave
• and more

To view our benefits at a glance, please visit the following link: (Use the "Apply for this Job" box below).-glance

As PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job…