Senior Product Manager

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed. We’re one of the most broadly deployed logistics and supply chain technology companies in the world.

More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment.

Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at

Every order a seller receives moves through a complex journey, from order capture and inventory allocation to fulfilment and delivery. As Senior Product Manager for Seller Cloud, you will shape how sellers manage that journey, drive measurable business results, and help elevate product management across Descartes.

Own and advance Seller Cloud’s order management capabilities by solving high-value customer problems, delivering measurable business outcomes, and creating more connected workflows across order management, inventory, warehouse and shipping systems. You will also identify opportunities across the Descartes portfolio and strengthen the product team's capabilities.

• Set product direction:
  Define and execute a focused, customer-driven strategy and roadmap aligned with business priorities.
• Deliver business impact:
  Drive initiatives that improve revenue, retention, margins or operational efficiency.
• Strengthen discovery:
  Validate customer problems and prioritize opportunities based on evidence and measurable value.
• Execute with excellence:
  Partner with engineering to deliver complete, reliable solutions across complex workflows and integrations.
• Create cross-product value:
  Advance integrations and partnerships across Descartes to improve the end-to‑end customer experience.
• Influence commercial growth:
  Contribute to pricing, packaging, positioning and expansion opportunities.
• Build trust and capability:
  Align stakeholders through transparent communication and coach junior Product Managers to strengthen product discipline.

• Strong B2B SaaS product management experience, ideally in e‑commerce, order management or supply chain technology.
• Deep order management expertise, including order capture, routing, allocation, fulfilment, modifications, cancellations, returns, exceptions and integrations with IMS, WMS and shipping systems.
• Proven ability to turn customer insights into product strategies and measurable business outcomes.
• Experience managing complex technical products, cross‑platform integrations and engineering dependencies.
• Strong discovery, prioritization, stakeholder management and commercial judgment.
• Ability to navigate ambiguity, influence cross‑functional teams, own outcomes and mentor other Product Managers.

We value team members…