Lead Product Manager - Portals Platforms

Product Management at Wolters Kluwer Great products are built by teams that deeply understand customer workflows, use evidence to make decisions, and continuously learn faster than the markets they serve.

We're evolving our product organization to be more customer-obsessed, evidence-driven, and AI-enabled than ever. Product Managers use AI to accelerate discovery, experimentation, and execution while applying strong judgment and maintaining accountability for outcomes.

We expect our teams to focus on customer value, work across boundaries, challenge assumptions, and continuously improve both products and the way they Product Managers look beyond roadmap execution to continually reassess the customer problems that matter most and pursue different solutions when they can create greater value.

Essential Duties and Responsibilities The Lead Product Manager
- Portals Platforms is responsible for creating customer and business value through Wolters Kluwer’s CLC portal products including MyCT and CT Advantage. This role combines customer understanding, product judgment, experimentation, and execution to deliver products that customers adopt and value.

The Lead Product Manager
- Portals Platforms develops a deep understanding of customer workflows, identifies meaningful problems to solve, and translates customer, market, and business insight into product priorities and measurable outcomes. They work closely with Engineering, Design, Product Marketing, Sales, Customer Success, Operations, and domain experts to discover, build, launch, and improve products.

Product Managers are expected to embrace AI-enabled ways of working and the Agentic Product Development Life Cycle, using AI to accelerate learning, prototyping, experimentation, and execution while remaining accountable for product decisions and outcomes.

Knowledge/Skills/Abilities Deep customer orientation and the ability to translate customer and professional workflow understanding into valuable product outcomes.

Ability to plan and conduct customer research using appropriate qualitative and quantitative methods, synthesize evidence, and translate learning into product decisions.

Ability to plan and conduct customer research using appropriate qualitative and quantitative methods, synthesize evidence, and translate learning into product decisions.

Strong product judgment and the ability to balance customer value, business value, technical feasibility, and risk.

Commercial judgment and the ability to understand the product’s business model, contribute to forecasts, evaluate willingness to pay and differentiation, and use commercial performance to guide decisions.

Strong understanding of modern Product Management practices, including discovery, experimentation, prototyping, telemetry, launch, adoption, and continuous improvement.

Ability to use customer evidence, experimentation, and business data to make product decisions.

Working fluency in AI-enabled product development and the use of AI to accelerate learning, decision-making, and execution.

Ability to lead product outcomes in a matrixed organization by aligning cross-functional teams, managing dependencies, and influencing decisions without direct authority.

Strong communication and influence skills, with the ability to adapt messages and communication style for customers, delivery teams, and business partners.

Curiosity, adaptability, and commitment to continuous learning and improvement.

QUALIFICATIONS Education

Bachelor's degree or equivalent practical experience required. Relevant professional experience or domain expertise may substitute where appropriate.

Experience Product Management experience in enterprise software, SaaS, information services, or similarly complex product environments

Experience…