Strategic Operations Lead - Servicing & Transformation

Capital One is seeking a Sr. Manager, Operations Servicing Strategy to transform customer and agent servicing experiences. The role involves leading strategic directions, cross-functional collaboration, and executive-level communication.

You will drive transformation initiatives, shape roadmaps with technology and product teams, and ensure servicing strategies align with business objectives. The position is hybrid, supported by senior leadership and requires 5+ years of people management and

For the Strategic Operations Lead
- Servicing & Transformation position at Capital One Group, we are reviewing applications now.

Learn more about the Strategic Operations Lead
- Servicing & Transformation role in the description above.

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