Principal Product Manager

Set product strategy for enterprise customer education, identifying where learning experiences can better serve customers and create business value. This senior individual contributor role combines market and customer research, analytical business cases, rapid concept validation, and cross-functional influence. It also explores how AI and other emerging technologies can improve learning at scale.

• Define and communicate a segment strategy grounded in customer needs and market opportunities.
• Use research, data, and customer insight to size opportunities and prioritize where to invest.
• Work with design and engineering to prototype, test, and refine early product concepts.
• Build evidence-based business cases and align senior leaders and partner teams around priorities.
• Track initiatives through execution, clarify intended outcomes, and communicate progress against goals.
• Coach product managers through influence and advocate for customer education across the organization.

• At least seven years of product management experience in B2B SaaS or enterprise software, with measurable outcomes.
• Ability to turn customer research, data, and business context into product strategy and priorities.
• Experience with early-stage or 0-to-1 products and comfort working through ambiguity and iteration.
• Strong analytical and financial modeling skills, including business cases and forecasts.
• Clear communication and ability to influence executives and cross-functional teams.
• Ability to partner with design, engineering, and go-to-market teams; curiosity about AI and emerging technology.

• Background in customer education, enablement, or learning technology.

Remote-first with flexible arrangements. The source also describes location-dependent health and dental coverage, retirement savings, bonus plan eligibility, generous time off, equipment and monthly flexible-work allowances, and opportunities for career growth.