Logistics Coordinator

Customer Service Coordinator

About the Role:

As a Customer Service Coordinator at Freight Wizards, you'll become an expert in a specialized mode of transportation (such as Full-Truckload, Less-Than-Truckload, or Drayage). You'll be a vital resource that will support daily shipment activities for our sales team, ensuring smooth operations and helping to grow the business.

• Competitive Pay:
  Starting at $16-20.00/hr
• Comprehensive Benefits:
  Health, dental, and vision coverage that fits your needs
• Career Advancement:
  Opportunities for career growth with clear, structured career paths.
• Referral Bonuses:
  Earn bonuses for referring talented individuals to join the team.

• Become a go-to expert on all administrative tasks related to your assigned accounts.
• Document and manage tasks in our internal systems to ensure everything stays on track.
• Schedule and coordinate shipments from pickup to delivery.
• Help resolve any shipping issues with professionalism and efficiency.
• Provide exceptional customer service to both internal teams and external clients.
• Assist with billing and payment processing as needed.

• Customer service experience
• Be punctual (work starts at 7:00 A.M. on-site)
• A strong work ethic with a history of excellent attendance.
• Outstanding verbal communication skills, both in-person and over the phone.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to take ownership of tasks and see them through to completion.

• 401(k)
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance