Trip Support Specialist

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As a Trip Support Specialist
, you will guide travelers throughout their entire experience by offering clear communication, support, and helpful guidance. From initial planning to post-trip follow-up, you will play a crucial part in helping clients feel secure, informed, and excited about their travels.

• Manage incoming communications across email, phone, and chat platforms.
• Assist travelers with updates, changes, and general travel questions.
• Provide accurate destination requirements and documentation guidance.
• Follow up on travel plans, send updates, and gather post-trip insights.
• Resolve concerns quickly with empathy and professionalism.

• Fully remote role with flexibility around your schedule.
• Access to exclusive travel perks, discounts, and training tools.
• Supportive team culture with room for growth.
• Opportunities to build lasting industry connections.

• Strong communication and problem-solving skills.
• Customer-focused background preferred but not required.
• Detail-oriented and organized.
• Able to learn and use digital tools confidently.
• Passion for travel and supporting others.

Not Applicable

Part-time

Other

Travel Arrangements