Trip Support Specialist
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2025-12-10
Listing for:
Destiny&Co Travel Agency
Full Time
position Listed on 2025-12-10
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job Overview
As a Trip Support Specialist, you will assist travelers throughout their journey by providing guidance, answering questions, and ensuring each step feels organized and stress‑free. You will work closely with clients to understand their needs and support them from planning to return.
At Destiny&Co
, we are committed to exceptional communication, personalized service, and creating memorable travel experiences.
- Respond to inquiries across email, phone, and messaging channels.
- Assist with itinerary changes, confirmations, and documentation.
- Provide clear destination information and requirements.
- Follow up before and after departures.
- Handle concerns with empathy, patience, and professionalism.
- Fully remote with flexible hours.
- Travel perks and learning opportunities.
- Supportive team culture.
- Growth potential in the industry.
- Excellent communication skills.
- Detail-oriented and organized.
- Customer service experience preferred.
- Tech-comfortable and adaptable.
- Passion for travel and helping others.
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