Customer Support Representative

Customer Support Representative – Tel Assist

Immediately hiring full‑time Customer Support Representatives for onsite 10‑hour shifts. This role acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting, and dispatching critical needs to appropriate contacts. We prioritize teamwork, fast‑paced service, and exceeding client expectations.

• Professionally handling incoming calls
• Greeting callers with a polite and pleasant tone
• Gathering and relaying required information
• Verifying and entering information accurately into our system

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows‑based environment
• Good attendance
• Ability to type 35 words per minute or more
• Availability to work one weekend day

• Employee Stock Ownership
• Full Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401(k) with company matching
• Free Life Insurance policy
• Legal Assistance

Experience Level: No Experience Needed

Perfect Attendance: $21 / hour (strict punctuality and shift completion).
Without perfect attendance: $18 / hour.

Tel Assist is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

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