Front Desk Receptionist
Listed on 2026-01-02
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Opportunity
Our Front Desk team has an exciting opportunity for you to become an integral part of a fast-paced, growing company. If you are outgoing, responsible, and passionate about working with people then we have a job for you. This is a part-time position mainly with weekend hours.
As a Front Desk Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Lakeshore Sport & Fitness products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities:
- Greet and service members in a friendly and professional manner
- Attentively and promptly respond to member needs
- Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
- Enter sales transactions for members, including program, service and product payments
- Process member paperwork, including address changes, electronic funds transfers, and payments, etc.
Qualifications:
- Minimum of six months customer service experience
- Minimum of six months reception experience preferred
We are an equal opportunity employer and welcome applications from diverse candidates. As a federal contractor, we are required to provide equal employment opportunity to qualified people with disabilities.
Voluntary Self-Identification of Disability and Veteran Status:
We invite you to self-identify as a U.S. veteran or an individual with a disability. This information will be kept confidential and used only for affirmative action purposes.
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