Student & Family Support Call Center Coordinator

A large public school district is seeking a Call Center Coordinator. This full-time position entails responding to customer inquiries related to the Office for Students with Disabilities (OSD), collaborating with various departments, and ensuring timely resolution of issues. The ideal candidate will have at least three years of customer service experience, strong communication skills, and the ability to multitask. The role also involves the use of a customer service management system to track interactions and report trends.
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