Receptionist, Customer Service​/HelpDesk

Receptionist at Lifespace Communities, Inc.

Location: Oak Trace, 200 Village Drive, Downers Grove, Illinois 60516

Pay Range: $17.11-$23.51+ Hourly

We invite you to join our Customer Service team as a Receptionist. The role revolves around welcoming residents, guests, and team members, managing front‑desk duties, and supporting the community’s communication needs.

• Greet and assist all residents, guests, and team members in a courteous and professional manner.
• Ensure visitors sign in, validate the nature of their visit, and notify the resident and team member of the visitor.
• Answer phones and other communication devices promptly and transfer messages to the appropriate party.
• Perform minor financial transactions associated with selling stamps, community food certificates, fax and/or photo copying.
• Notify residents, guests, and team members of severe weather via paging system and/or phone calls.
• Receive and ensure distribution of mail and other deliveries to the appropriate person or department.
• Perform administrative tasks for supervisor, residents and guests as requested.
• Maintain and update all informational communication channels for residents.
• Perform set‑up and close‑down procedures of the reception/front‑entry area.

• Ability to follow written and oral instructions.
• No experience required. A willingness to learn is needed.

Lifespace Communities is headquartered in West Des Moines, Iowa and Dallas, Texas. As one of the nation's largest senior living providers, we serve over 5,100 residents with a staff of more than 4,500 team members. We are committed to creating communities where people are empowered to live their aspirations.

Lifespace is an equal opportunity employer. We welcome diverse applicants.