Part-Time Temporary Trail Point Membership Representative

DMACC is an Affirmative Action/Equal Employment Opportunity employer. Individuals with disabilities desiring a reasonable accommodation in the application process should notify Human Resources at  or by email jobs.

THIS VACANCY REQUIRES:
1) A complete DMACC Employment Application in English (personal information, educational history, employment history, and supplemental questions). Incomplete applications and comments such as "See Resume" will not be accepted. The application form will be used to screen applicants for required qualifications.
2) Attachment of transcripts to your electronic application (if required). Transcripts must include the applicant’s name and degrees conferred. Scanned copies are acceptable.

Must be legally eligible to work in the United States without employer sponsorship.

Position Information

Job Title: Part-Time Temporary Trail Point Membership Representative

Campus: [Specify Campus]

Job Number: 26-T01

Employment Date: As soon as possible

Job Category: Part-time Temporary Staff Positions

Application & Position Information Call: Whitnie M. Nichols at wmnichols1 or

Salary Information: $13.50 per hour

Job Summary:

Serve as the public’s initial contact with Trail Point Aquatics & Wellness. Communicates with members and the general public in a friendly, knowledgeable, and courteous manner. The position focuses on member service, membership retention, and promotion.

Benefits:

Working for Trail Point Membership includes:
Free individual membership, employee discounts, access to a state-of-the-art workout facility, flexible scheduling, and a casual dress code.

Essential Functions:

• Engage in meaningful conversations with members, students, staff, and faculty.
• Verify all members and participants are approved to use the facility.
• Follow policies and procedures to ensure safety, accuracy, and efficiency.
• Work collaboratively with a team, practicing strong communication and inclusivity.
• Connect with members through friendly interactions during check-in, inquiries, and exit.
• Become knowledgeable about Trail Point’s offerings, including hours, pricing, tours, and forms.

Required Qualifications:

• Strong communication skills in person and on the phone.
• Strong attention to detail.
• Ability to make independent decisions in a fast-paced environment.
• Professional handling of member concerns and account issues.
• Positive attitude towards teamwork.
• Ability to complete First Aid, CPR/AED certification within 60 days of hire.

Desired Qualifications:

• Ability to learn current software applications.

Work Schedule:

Shifts of 3-4 hours, with schedules fixed for each semester.

Hours of Operation:

• Monday-Friday: 5:00 am – 9:00 pm
• Saturday & Sunday: 7:00 am – 5:00 pm

Posting Date: 07/14/2025

Final date to receive applications: Open Until Filled

Special Instructions to Applicants:

Same as above regarding application requirements and nondiscrimination policies.

Required fields are indicated with an asterisk (*).

• * How did you learn about this job opening?
• * Why are you interested in joining Trail Point’s Membership team?
• * How many hours are you interested in working each week?
• * Why is excellent customer service important and how do you ensure you’re delivering it consistently?