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Technical Support Customer Service Rep

Customer Experience Quality & Training Lead

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: CDW LLC.
Apprenticeship/Internship position
Listed on 2026-01-08
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28.63 - 42.21 USD Hourly USD 28.63 42.21 HOUR
Job Description & How to Apply Below
A leading IT solutions provider is seeking a Customer Relations Quality Analyst to ensure exceptional customer experiences through effective training and quality evaluations. Responsibilities include facilitating training sessions and analyzing customer interactions. Ideal candidates should have a high school diploma, relevant training experience, and strong communication skills. This position offers competitive pay ranging from $28.63 to $42.21 per hour based on experience.
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