Customer Success Manager | SMB & Mid‑Market AI
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-01-28
Listing for:
Box
Full Time
position Listed on 2026-01-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading tech company is seeking a Customer Success Manager in Chicago to manage a portfolio of SMB and Mid-Market accounts. This role involves building partnerships, leading product demos, and driving adoption to ensure customer satisfaction and retention. The ideal candidate will have over 2 years of experience in customer success or account management, strong problem-solving skills, and the ability to navigate business systems.
This position offers a competitive salary and a hybrid work environment.
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