Community Concierge: Member Experience Lead
Listed on 2026-10-11
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
YMCA of Metropolitan Chicago is seeking a Community Concierge to greet visitors, answer inquiries, and support operations at our community hub. You will engage with members, manage transactions, and help create a welcoming, safe environment.
The role requires strong communication, flexibility in hours, and a customer-focused mindset. Bilingual English/Spanish is highly preferred to serve diverse members and contribute to an inclusive experience.
Consider building your career as a Community Concierge:
Member Experience Lead at Ymca-of-Metropolitan-Chicag.
Learn more about the Community Concierge:
Member Experience Lead role in the description above.
We appreciate your interest in this position.
Join Ymca-of-Metropolitan-Chicag and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Community Concierge:
Member Experience Lead role at Ymca-of-Metropolitan-Chicag, based in Chicago, IL, United States.
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