Public Desk Associate
Listed on 2026-10-11
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Customer Service/HelpDesk
Clerical, Customer Service Rep
The Housing Authority of Cook County in Chicago seeks a hybrid Contact Center Associate to serve as the first point of contact for participants, applicants, landlords and the public. You will handle a high volume of omni-channel inquiries and support basic internal IT service desk intake and triage.
Reporting to the agency’s service delivery team, you will document interactions, uphold HUD compliance, and provide courteous, empathetic service while guiding users through housing programs and
Consider building your career as a Public Housing Help Desk Associate at Housing Authority of Cook County.
We appreciate your interest in this position.
Join Housing Authority of Cook County and contribute to our ongoing work.
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This posting is for the Public Housing Help Desk Associate role at Housing Authority of Cook County, based in Chicago, IL, United States.
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