Service First Lead - Escalation & Insight Champion; Chicago
Listed on 2026-10-11
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Client Relationship Management, Customer Success Management
DHL is seeking an Operations Specialist to provide day-to-day operational support for the Chicago Air, Ocean and Domestic teams, coordinating escalations and delivering timely customer updates.
The role connects operations, customer-facing colleagues and the wider network to improve issue visibility, resolution momentum, and proactive risk identification during the two-year secondment.
For the Service First Lead
- Escalation & Insight Champion (Chicago) position at Vet Jobs, we are reviewing applications now.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Service First Lead
- Escalation & Insight Champion (Chicago) role in the description above.
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