Senior Customer Success Manager — Global & Strategy
Listed on 2026-10-15
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Karbon is seeking a Senior Customer Success Manager to own a portfolio of accounting firms, driving retention, expansion, and value realization. You will connect customers with Product and Revenue teams, turning insights into strategic roadmap input and measurable outcomes.
You’ll lead renewal strategies, identify cross-sell opportunities, and improve Net Revenue Retention while expanding product adoption and customer success metrics across your portfolio.
We are currently recruiting a Senior Customer Success Manager — Global Growth & Strategy for our team in Chicago, IL, United States.
This is a great position to take on the Senior Customer Success Manager — Global Growth & Strategy role at Karbon.
As a Senior Customer Success Manager — Global Growth & Strategy, you will play an important part at Karbon in Chicago, IL, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).