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Manufacturing Customer Success Manager — AI-Driven Plant Impact

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Poka Inc.
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 49000 - 77000 USD Yearly USD 49000.00 77000.00 YEAR
Job Description & How to Apply Below

Poka is seeking a Customer Success Manager for manufacturing accounts. You will manage portfolios, drive adoption and ROI, and guide sites from early adoption to renewal. You will collaborate with Onboarding, Support, Product and Sales to ensure a joined-up customer experience.

You bring 4+ years in manufacturing, knowledge of Lean/CI/TPM, and experience training teams. English communication is essential; travel up to 20% is expected.

We are currently recruiting a Manufacturing Customer Success Manager — AI-Driven Plant Impact for our team in Chicago, IL, United States.

Consider building your career as a Manufacturing Customer Success Manager — AI-Driven Plant Impact at Poka Inc.

The Manufacturing Customer Success Manager — AI-Driven Plant Impact position in the Management & Operations, Sales field is open for applications.

We have an opening for a Manufacturing Customer Success Manager — AI-Driven Plant Impact in Chicago, IL, United States within Management & Operations, Sales.

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