Customer Success Manager for SMB Law Firms; Hybrid
Listed on 2026-10-15
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager, HelpDesk/Support
Smokeball, Inc. is seeking an experienced Customer Success professional to join our Account Management team in Chicago. You will build and nurture relationships, drive renewals, upsells, and account growth while championing a customer-first mindset and collaborating with teammates.
The role focuses on the 3–9 user client segment, delivering legendary service tailored to firm needs. Hybrid work in Chicago, with in-office days on Wednesdays and Thursdays.
This is a great opening to take on the Customer Success Manager for SMB Law Firms (Hybrid, Chicago) role at Smokeball, Inc.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Success Manager for SMB Law Firms (Hybrid, Chicago) role in the description above.
We appreciate your interest in this position.
Join Smokeball, Inc. and contribute to our ongoing work.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).