Scaled Digital Customer Success Manager
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Jones Lang LaSalle Incorporated is seeking a Customer Success Manager, Scaled & Digital, to manage 40–50 mid-market accounts through data-driven engagement and to own the digital programs that drive adoption across the client base.
You will analyze product usage data, NPS signals, and health indicators, design one-to-many engagement, host monthly webinars, build in-app guidance, and collaborate with CS, Product, Sales, and Marketing to improve client sentiment.
As a Scaled Digital Customer Success Manager, you will play an important part at Jones Lang LaSalle Incorporated in Chicago, IL, United States.
We are looking to fill the Scaled Digital Customer Success Manager position at Jones Lang LaSalle Incorporated in Chicago, IL, United States.
The Scaled Digital Customer Success Manager role at Jones Lang LaSalle Incorporated is now open for applications in Chicago, IL, United States.
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