Head of Customer Success & Onboarding
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Smokeball is seeking a VP of Customer Success to own onboarding, migrations, training, and support across our SaaS platform. You will lead end-to-end client journeys from contract signing to go-live, ensuring rapid value delivery and high client satisfaction.
You will build scalable onboarding, data migration, and training programs, while shaping a high-performing, multi-disciplinary team across Onboarding, Migrations, Training, and Support.
The Head of Customer Success & Onboarding role at Smokeball
- Legal Software is now open for applications in Chicago, IL, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Head of Customer Success & Onboarding role in the description above.
We appreciate your interest in this position.
Join Smokeball
- Legal Software and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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