Customer Service Representative: Cintas Corporation

• Customer Service Representative:
  Cintas Corporation in Chicago

Company - Cintas Corporation
Chicago, IL 60638

Cintas Corporation is hiring a full-time Customer Service Representative in Chicago, Illinois, for its first-shift service operation. The role pays $18.98 to $23.93 per hour and handles customer communication, account information, order processing, and issue resolution. The Chicago position requires at least one year of customer service experience and a high school diploma or GED.

The role supports internal partners and external customers through phone service, data entry, account reconciliation, reports, invoices, new accounts, and orders. The position also includes outbound calls and occasional projects. Cintas identifies Microsoft Word, Excel, Outlook, proofreading, and editing as relevant skills, while business-to-business account support and heavy call experience are preferred.

• Role: Customer Service Representative
• Location: Chicago, IL 60638
• Employment type: Full-time, first shift
• Pay: $18.98 to $23.93 per hour
• Required experience: At least one year of customer service experience
• Required education: High school diploma or GED

Candidates applying for the Cintas role should have the required education and customer service experience ready to document. The application decision also includes whether the first-shift schedule, Chicago location, and customer-facing account work match their availability and experience.

The Customer Service Representative answers customer calls and resolves issues promptly. Daily work includes entering information, assisting with account reconciliation, preparing reports and invoices, processing new accounts and orders, and making outbound calls for follow-up.

Internal partners and external customers receive support from the same service function. Occasional miscellaneous projects add work beyond calls and order processing, so the role calls for organized handling of changing requests. The first-shift schedule places the role in a daytime service operation.

Clear communication supports phone conversations, follow-up calls, and issue resolution. Data accuracy supports account records, invoices, reports, and new orders. Microsoft Word, Excel, Outlook, and internet or intranet tools are named skills for the position.

• Customer service and account support
• Inbound and outbound phone communication
• Data entry and account reconciliation
• Microsoft Word, Excel, and Outlook
• Proofreading and editing
• Report, invoice, and order processing

Business-to-business account support is preferred, as is experience with heavy inbound and outbound calls and call transfers. Proofreading and editing experience also appears among the preferred qualifications. These skills connect the representative's customer contact work with the records and documents maintained during service operations.

A high school diploma or GED and at least one year of customer service experience are required. The experience may include direct customer communication and issue resolution, both of which are central to the role.

A bachelor's degree is preferred but not required. Three or more years of business-to-business account support, heavy call volume, call transfers, and proficiency with Microsoft Word, Excel, Outlook, and online tools strengthen the application. The position also names proofreading and editing experience as preferred.

The hourly pay range is $18.98 to $23.93. The published compensation also includes a benefits package with medical, dental, and vision plans, four medical plan options including one at zero cost, and a 401(k) with company match, profit sharing, and employee stock ownership.

Company-paid disability, life, and accidental death and dismemberment insurance are included. Paid time off and holidays accompany skills development, training, and career advancement opportunities. The published role does not state a bonus amount or a separate commission plan.

The position is based at the Cintas operation listed in Chicago, Illinois, ZIP code 60638. Its full-time, first-shift schedule and customer service focus define the daily work arrangement stated for the opening.

The application requires the candidate to present the required education and customer service background. The published requisition identifies the role as Customer Service…