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Senior Customer Success Lead - User Engagement; Healthcare

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Wolters Kluwer
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
  • Healthcare
Salary/Wage Range or Industry Benchmark: 99000 - 173000 USD Yearly USD 99000.00 173000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead - User Engagement (Healthcare)

Wolters Kluwer is seeking a Customer Success Manager, User Engagement to lead affinity group engagement programs across Up To Date  and related solutions. You will partner with Sales, Marketing, Editorial, and Product to strengthen clinician relationships and drive product adoption.

The role requires 5+ years in SaaS customer success with strong program management and healthcare domain knowledge, with hybrid work and domestic travel expectations.

For the Senior Customer Success Lead
- User Engagement (Healthcare) position at Wolters Kluwer, we are reviewing applications now.

Step into the Senior Customer Success Lead
- User Engagement (Healthcare) role at Wolters Kluwer in Chicago, IL, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

Position Requirements
10+ Years work experience
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