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Hybrid AI-Driven Customer Success Manager

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Salesforce, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 123000 - 227000 USD Yearly USD 123000.00 227000.00 YEAR
Job Description & How to Apply Below

Salesforce, Inc. seeks a Customer Success Manager (CSM) to ensure high-value customers achieve ROI with Signature Success Plan.

The role acts as a trusted advisor, aligning business priorities with technical solutions and guiding customers through the Signature lifecycle. The ideal candidate has 3+ years in Customer Success or SaaS, strong consulting and stakeholder-management skills, and experience with Salesforce Service Cloud.

We are currently recruiting a Hybrid AI-Driven Customer Success Manager for our team in Chicago, IL, United States.

All applications are reviewed carefully by our team.

The position is based in Chicago, IL, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 123..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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