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Customer Support Specialist

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Openkrill
Full Time position
Listed on 2026-10-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 54000 USD Yearly USD 38000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Specialist I

Pelican Corp seeks a Customer Service Agent to be the frontline for support of customers using our xAccess hosted solutions. You will handle inquiries via phone, email, and chat, provide basic troubleshooting, and guide users to knowledge base resources.

You will resolve issues by clarifying questions, identifying causes, selecting effective solutions, and following up to ensure complete resolution in line with SLA expectations.

The Customer Support Specialist I position in the Management & Operations, Sales field is open for applications.

We appreciate your interest in this position.

Join Openkrill and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Support Specialist I role at Openkrill, based in United States.

We are looking to fill the Customer Support Specialist I position at Openkrill in United States.

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