Dutch Content Moderator, Backoffice Specialist - Sofia

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Dutch Content Moderator, Backoffice Specialist in Sofia. In this role, you will be instrumental in managing user-generated content while providing robust support to the moderation team. You will ensure that all content adheres to community guidelines and assist with backoffice operations to enhance efficiency and effectiveness.

• Moderate and assess user-generated content to ensure compliance with community standards and guidelines.
• Provide backoffice support by organizing and managing moderation records and documentation.
• Respond to inquiries regarding content submission and moderation processes.
• Identify and report inappropriate or harmful content, escalating urgent issues as needed.
• Collaborate with team members to develop and refine moderation processes and community guidelines.
• Monitor content trends and user behavior to optimize moderation strategies.
• Engage in continuous training to stay updated on best practices and moderation tools.

Requirements

• Fluency in Dutch and English, with excellent verbal and written communication skills.
• Prior experience in content moderation, community management, or backoffice support is a plus.
• Strong understanding of online community standards and moderation practices.
• Detail-oriented with exceptional organizational abilities.
• Ability to approach sensitive issues with professionalism and tact.
• Familiarity with social media platforms and content moderation tools is advantageous.
• Strong analytical and problem-solving skills to effectively manage content-related challenges.

Benefits

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
• Financial support during relocation for candidates located outside of Bulgaria (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)