Crew Member, Customer Service​/HelpDesk

Cedar National LLC, a financial services company based in Chicago, IL, is seeking a full-time Crew Member. This role involves serving clients and contributing to our financial services in a dynamic and collaborative environment.

As a Crew Member, you'll handle customer inquiries, assist with financial transactions, and ensure smooth operations in our office. You'll also work closely with your team to meet daily targets and maintain high service standards.

You’ll be part of our team in the Chicago, IL office, where you’ll find a welcoming and professional atmosphere. Our team is dedicated to providing excellent service and supporting each other's growth.

The annual salary for this position ranges from $55,000 to $72,802, depending on the candidate's experience and qualifications. The comprehensive benefits package includes health, dental, and vision insurance, as well as a retirement plan with a company match. Employees also receive paid time off, including vacation days, sick leave, and holidays. The workplace is equipped with modern technology and tools, such as computers, software, and equipment, to support the daily tasks and responsibilities of the role.

The position requires a bachelor's degree in a relevant field, along with a minimum of two years of experience in the industry. The interview process will involve a discussion of the candidate's skills, experience, and how they align with the job requirements.

To excel in this role, you should have a high school diploma or equivalent, and at least one year of experience in a customer service or administrative role. Strong communication skills, attention to detail, and the ability to work well under pressure are essential. You should also be comfortable using basic office software and handling financial transactions.

Handle customer inquiries, assist with financial transactions, ensure smooth operations in the office, work closely with the team to meet daily targets, maintain high service standards

High school diploma or equivalent, at least one year of experience in a customer service or administrative role, strong communication skills, attention to detail, ability to work well under pressure, comfortable using basic office software, ability to handle financial transactions