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Customer Service Assistant

Job in Chicago, Cook County, Illinois, 60684, USA
Listing for: ABM Industries
Part Time, Seasonal/Temporary position Listed on 2026-10-31
Job specializations:
Salary/Wage Range or Industry Benchmark: 17.05 USD Hourly USD 17.05 HOUR

Job Description & How to Apply Below

Position: CUSTOMER SERVICE ASSISTANT
** Overview*
* We are looking for a reliable and experienced customer service assistant to provide visitors with excellent customer service and any information needed for their visit.

** Pay: $17.05 Hour*
* The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

** Seasonal Position:
Part-Time hours including weekends*
* Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Front Line Team Members ()

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 42A, 92S, YN, LS, 0100, 3F1X1, 3F5 X1

** Responsibilities*
* - Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies

- Offer hospitality services to guests and creates a positive first impression

- Anticipate and responds to guest's needs in a friendly and positive helpful manner

- Communicate clearly and professionally

- Enact facility emergency procedures when necessary

- Remain calm, professional, and polite when working with disgruntled guests

- Maintain knowledge of relevant products, policies and procedures

- Direct customer to appropriate department based on their needs

- Work as a team player and actively contribute to the efforts of all other departments

- Attend all required meetings and training sessions

- Provides optimal levels of customer service wherever possible

** Qualifications*
* Basic Qualifications:

- Must be 18 years of age or older

- No experience required and on-the-job training provided - No high school diploma, GED or college degree required

Preferred Qualifications:

- One (1) year of prior customer service or similar experience preferred

REQNUMBER: 171645

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.  ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .  

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
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