German Speaking Customer Service Tech in Greece
Job in
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-11-01
Listing for:
Employers from Greece
Full Time
position Listed on 2026-11-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
at Patrique Mercier Recruitment By Nellie
Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative at a leading Tech Company located in Greece. This position offers the chance to work in a dynamic environment, assisting German-speaking clients with their inquiries and supporting them with innovative tech solutions.
Responsibilities- Provide outstanding customer support to German-speaking clients via phone, email, and chat regarding tech products and services.
- Assist customers with product inquiries, troubleshooting, and technical support.
- Handle order processing, returns, and exchanges efficiently while adhering to company policies.
- Communicate effectively to understand customer needs and recommend appropriate tech solutions.
- Document all customer interactions and feedback to contribute to service improvement initiatives.
- Collaborate with technical and sales teams to resolve complex customer issues.
- Stay up-to-date on the latest technology trends and product knowledge to provide accurate information to clients.
Requirements
- Fluency in German and English, both written and spoken.
- Previous experience in customer service, especially within the tech or technology sector.
- Strong communication skills and a customer-focused mindset.
- Ability to troubleshoot technical issues and provide clear guidance to customers.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- A passion for technology and eagerness to learn about new products and solutions.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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