Latvian Speaking Support Specialist - Sofia, Bulgaria

at Mercier Consultancy Group

Latvian Speaking Support Specialist

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with high-growth corporations across Europe. We specialize in connecting bilingual professionals to career-defining opportunities, consistently maintaining our reputation as a leader in the competitive landscape of Jobs in Bulgaria.

We are currently seeking a motivated professional to join our team in Sofia as a Latvian Speaking Support Specialist. This Latvian Speaking Support Specialist position in Bulgaria offers an exceptional opportunity to advance your career within the fast-paced Customer Support Services industry while enjoying a comprehensive support structure.

• Provide high-level assistance to customers via phone, email, and live chat within the Customer Support Services sector.
• Represent our clients professionally by delivering accurate information and troubleshooting solutions in Latvian.
• Maintain detailed records of customer interactions to ensure quality assurance standards are met.
• Collaborate with international teams to optimize service delivery and enhance the overall customer experience.
• Analyze complex customer queries and provide timely, effective resolutions.
• Participate in ongoing training sessions to stay updated on service protocols and industry best practices.
• Contribute to a positive, efficient, and solution-oriented work environment.

• Native or fluent Latvian (spoken and written).
• Valid EU passport (mandatory).
• Strong command of the English language for corporate communication.
• Passion for excellence in the Customer Support Services industry.
• Excellent communication and problem-solving skills, highly valued in Latvian-speaking jobs.
• Ability to relocate to Sofia for this on-site Latvian Speaking Support Specialist position in Bulgaria.

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the Customer Support Services field.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) to ensure a seamless transition to Bulgaria.
• Attractive Monthly Performance Bonus.
• Career development and advancement opportunities within the firm.
• And Much More...

Sofia, the vibrant capital city, is the perfect destination for those seeking a dynamic lifestyle in Bulgaria. Known for its rich history, affordable cost of living, and stunning natural scenery, Bulgaria offers a unique blend of modern city amenities and breathtaking mountain landscapes that make it one of the most sought-after locations for international talent.

By accepting this Latvian Speaking Support Specialist position in Bulgaria, you will join a growing expat community that enjoys excellent dining, a thriving cafe culture, and a high quality of life. The warm hospitality of Bulgaria ensures you will feel right at home as you develop your professional trajectory in the heart of Europe.