Lead Customer Success Manager, Premier Accounts & AI
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Relativity is seeking a Lead Customer Success Manager to own Premier Tier customer outcomes and drive AI adoption within complex, multi-stakeholder relationships. You will lead ROI analyses, executive business reviews, and cross-functional collaboration to deliver measurable value.
The role combines strategy, change management, and internal leadership to elevate the customer experience will mentor teams, co-design AI-governed workflows, and maintain strong executive relationships
The Lead Customer Success Manager, Premier Accounts & AI role at Relativity is now open for applications in Chicago, IL, United States.
As a Lead Customer Success Manager, Premier Accounts & AI, you will play an important part at Relativity in Chicago, IL, United States.
We invite applications for the Lead Customer Success Manager, Premier Accounts & AI position located in Chicago, IL, United States.
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