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Senior Customer Success Advocate — Escalations & Impact

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: Concora Credit Inc.
Full Time position Listed on 2026-11-05
Job specializations:
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR

Job Description & How to Apply Below

Concora Credit Inc. is seeking a dedicated customer experience specialist in the United States to handle advanced escalated calls while adhering to FDCPA guidelines. The role emphasizes advocating for customers, spotting trends, and collaborating across teams to elevate support standards.

Join a mission-driven company with over 20 years of experience in helping non-prime customers do more with credit, backed by a people-first culture and comprehensive benefits.

Join us at Concora Credit Inc. as our next Senior Customer Success Advocate — Escalations & Impact in United States.

Consider building your career as a Senior Customer Success Advocate — Escalations & Impact at Concora Credit Inc.

The Senior Customer Success Advocate — Escalations & Impact position in the Sales field is open for applications.

We have an opening for a Senior Customer Success Advocate — Escalations & Impact in United States within Sales.

Position Requirements

10+ Years work experience
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