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Customer Service Quality & Training Lead

Job in Chicago, Cook County, Illinois, 60601, USA
Listing for: CooperSurgical
Full Time, Apprenticeship/Internship position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR

Job Description & How to Apply Below

Cooper Vision, a unit of Cooper Companies, is seeking a Customer Service Lead in the United States. This role focuses on delivering exceptional service, coaching team members, and aligning processes with metrics and SOPs.

You will lead training efforts, validate performance, and contribute to quality improvements. Join a leadership team driving customer satisfaction and strategic CS initiatives across the organization.

This Full Time opening is for the Customer Service Quality & Training Lead role at Cooper Surgical.

We have an opening for a Customer Service Quality & Training Lead in United States within Sales, Other.

This role, Customer Service Quality & Training Lead at Cooper Surgical, could be your next opportunity.

Are you ready to take on the Customer Service Quality & Training Lead role at Cooper Surgical?

We would love to welcome a new Customer Service Quality & Training Lead to our group in United States.

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