Patron Services Associate

The Itasca Community Library is looking for a friendly, confident, detail-oriented, and flexible candidate to join our Patron Services Department. The Patron Services Associate provides superior customer service to our close-knit and traditional community by primarily serving at the Check Out Desk. This staff member will warmly welcome patrons, issue library cards, check out/in materials, sort and shelve materials, resolve patron account issues, issue license plate stickers, and serve as a Passport Acceptance agent.

We welcome applicants new to working in libraries, but the ideal candidate will have paid customer service experience.

Benefits include:

• Annual Vacation Accrual: 2 weeks total, and available for immediate use after Introductory Period.
• Annual Sick Accrual: 12 days per year.
• 12 weeks paid parental leave.
• EAP

Hours:

12:30pm-9pm Thursdays
8:30am-5pm Fridays
One weekend shift per month
8:30am-5pm Saturdays and 1pm-5pm Sundays
(ICL is closed on Sundays Memorial Day-Labor Day)

Itasca Community Library
500 W Irving Park Rd
Itasca , IL 60143

Itasca Community Library, DuPage County

12:30pm-9pm Thursdays
8:30am-5pm Fridays
One weekend shift per month
8:30am-5pm Saturdays and 1pm-5pm Sundays
(ICL is closed on Sundays Memorial Day-Labor Day)

$/Hr. DOQ - High School Diploma/GED Required